Shipping & Handling Costs ( per each item per shipping address)
All Baskets Come with Free FedEx ground shipping/ local hand delivery nationwide
please note: baskets shipping to Hawaii will incur additional shipping charges which will be calculated at the time the order is processed. You will be notified of any additional charges.Approximate Basket Arrival Time
1-2 business days to locations in the Midwest
2-3 business days to locations on the East Coast
2-5 business days to locations on the West Coast
Note : orders with 'Free Shipping' apply only to orders within the continental USA.
Express delivery is available for an additional charge of $30 .Please call us at Toll Free 877.999.4811, to verify that we can ship express to your specific address.
We no longer offer worldwide shipping. We increasingly have problems tracking orders sent out of the U.S. Here's a suggestion: order the basket you would like, have it delivered/shipped to you & take it to a UPS Shipping Center or A FedEx Kinkos & have them ship it for you. That way you will have a better way to track the delivery, etc.
Shipping
Because our clients value timely delivery of their orders, baskets are shipped promptly within 24 hours of receipt of their paid order (excluding Saturday, Sunday & Holidays) we use several carriers, ( our preferred carrier is FedEx) FedEx, UPS, USPS determining the best option with service & destination in mind. (Note: oversize baskets may ship a different carrier due to size limitations. We can third party ship using your account: e.g. FedEx if you prefer . Expect delivery within 1-5 business days of ship date. For orders placed on Saturday or Sunday, add an additional day. During the holiday season baskets may not ship for 3-5 days depending on the time order is placed. Please call for further details or to get exact shipping date. Each basket is securely wrapped in 1/2" bubble wrap in an appropriate sized box with environmentally safe filling. top of page
Local/Chicagoland Deliveries
Chicagoland orders are generally hand delivered next day. Click Here to see the locations to which we deliver. If the recipient is not home, our driver, at their discretion, will either leave the gift basket with a neighbor, or leave the basket in a safe location ( front porch, etc). Baskets left are placed in a protective box. Please call for further details. We will not contact your recipient via phone unless we are having a problem with delivery. top of page
Deliveries To Hospitals
We deliver to hospitals but we advise against it. Many patients are released much sooner than anyone expects, & the gift may not reach them in time. Often hospitals use volunteers to deliver their gifts,& we cannot be responsible if your gift does not arrive in time. The best approach is to send the gift to their home or to a friend or family member that can be sure they receive it. Of course, if you are certain they are at the hospital, we are happy to deliver it there. top of page
Shipping Tips
Every reasonable attempt will be made to deliver your basket. If no one is home, the carrier at their discretion will either leave the package or a notice of delivery attempt. The recipient then can arrange for a redelivery or to pick it up from the carrier's location.
We guarantee arrival on a delivery date for hand deliveries in the Chicagoland area by 5 p.m.. We cannot however guarantee a specific delivery time. Deliveries are normally made between the hours of 10:00 a.m. - 5:00 p.m.( please note: during holidays & special days, Valentine's Day etc, delivery hours are extended )
If you need a specific delivery time frame, please call us to see if arrangements can be made. top of page